My first 30 days

I've been here at Rick Jones Buick GMC in El Reno, OK for 30 days now.  It took some getting use to since I have worked for larger dealers in the past, but I feel right at home here now.

It's easy to see from the quality of people I work with why this place has such a huge amount of customer loyalty.  I've never worked anywhere with so many repeat customers and people who just stop in to say hello.  The customers bring donuts by in the morning for the guys from time to time.  They stop by whenever they are in the neighborhood just to talk.  I've had customers tell me "Welcome to the family" when someone introduces me and tells them I just started.  It truly is amazing.

Everything here flows from Rick Jones, the man.  Rick has owned the dealership for over 25 years.  He is here at work everyday and I'm sure it's been that way from day 1.  Most of the people stopping here want to speak with Rick, probably because they know him personally.  Rick probably sold them the vehicle they're driving, or one to their parents, or most likely everyone in their family.  They might know Rick from his involvement in his community here in El Reno.  He stays busy with local meetings and committees when he's not here working.  You would think Rick would put his office in the back of the dealership somewhere so he could get some work done, but it's right in the front and everyone coming to see him knows exactly where his door is, and that door is just like you would expect it to be, always open.  Rick is the kind of boss you want to work for.

Most of the people here like working for him so much they've been working here for over 10 years, some 15 years, and even for as long as Ricks owned the dealership.  Little to no turnover at an auto dealership tells you plenty about the kind of environment it is and tons about the people that work here.

I would recommend to anyone looking for a vehicle or just needing to have some service done to stop in to Rick Jones Buick GMC in El Reno, OK and see what customer service is really like.  If you're lucky you may even get to meet Rick himself.  It will only take one trip out to make you another loyal customer and friend.